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Laskys - Information

Now accepting PAYPAL. We offer FREE delivery on all orders and expert advice at internet prices

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Name Laskys
Rating & reviews Retailer Rating: 4.54 / 5 1435 reviews
Retailer Web Page Go to store Go to store
Head Office Address George House, George Street, Hull, HU1 4AU
Telephone Order 0844 335 8831
Guarantee All products are covered under manufacturers 12 month guarantee. 3&5 year extended warranty products are available
Refund Policy All refunds due for whatever reason (other than cancellations under the Distance Selling Regulations) will be made within 30 days of collection of the product.
Return Policy You have the right, under the Distance Selling Regulations, to cancel your order within seven working days of delivery, starting the day after the goods are received. This must be done in writing, via e-mail, fax or letter to our contact details listed be
Payment Options Paypal,Visa, Delta, Mastercard, American Express, Switch
Member Card No
Pay by Installment No
Delivery Free. 3-5 working days
Cost of Delivery Free
Membership No

Customer Satisfaction Evaluation Customer Satisfaction Evaluation

Overall purchase experience
4.5 / 5
4.5 / 5
Based on 1435 reviews
Likelihood to buy again
4.4 / 5
4.4 / 5

Evaluation of Delivery

Customer support
4.1 / 5
4.1 / 5
On-time delivery
4.5 / 5
4.5 / 5
Product met expectations
4.6 / 5
4.6 / 5
Order tracking / status information
4.1 / 5
4.1 / 5
Availability of product you wanted
4.6 / 5
4.6 / 5

Evaluation of Purchase

Price
4.6 / 5
4.6 / 5
Payment options
4.5 / 5
4.5 / 5
Customer support
3.9 / 5
3.9 / 5
Delivery options
4.3 / 5
4.3 / 5
Product information
4.4 / 5
4.4 / 5
Website performance
4.4 / 5
4.4 / 5
Delivery & handling charges
4.5 / 5
4.5 / 5
Ease of placing the order
4.5 / 5
4.5 / 5
Product selection and availability
4.4 / 5
4.4 / 5

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Customer Satisfaction Evaluation submitted 07/05/12 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

already recommended to a couple of friends. We found the appliance we wanted.search on "which" comparison site and Laskys were the cheapest.
Online purchase was very easy. delivery was very smooth.
Thank You.

Review by Customer Satisfaction Evaluation submitted 03/05/12 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

I would have liked to have had an idea of am or pm delivery. instead of a telephone call at anytime during the day to say they were on their way. as you can end up waiting in all day. Otherwise the service was great.

Review by Customer Satisfaction Evaluation submitted 02/05/12 Report Review
Overall purchase experience
4 / 5
4 / 5
Comments

I would have given all ratings as a 5. had it not been delivered half an hour before my time allocation I paid for. luckily the next door neighbour was in to sign for it unchecked. I took the afternoon off work especially to make sure I was there on time. the inconvenience was it was left down behind my back gate. and getting someone to move it for me. was a little difficult. Maybe someone could have phoned to tell me they'd be early?? Other than that I am very pleased with the product. the value for money was excellent. and despite that little problem. I would definitely use you again.

Review by Customer Satisfaction Evaluation submitted 01/05/12 Report Review
Overall purchase experience
5 / 5
5 / 5
Comments

The product was a great price on time and well packet. I am well pleased with the Company and their good well laid out website. Thanks again.

Review by Customer Satisfaction Evaluation submitted 29/04/12 Report Review
Overall purchase experience
4 / 5
4 / 5
Comments

Paid for premium delivery. Item was said to be in stock. but was not. delivered late. Had to chase for refund of premium delivery payment. Unimpressive